What makes a good private GP?

Being a Good Private GP

A few suggestions for you to consider:

Top Tips

As a private GP, keeping yourself informed and trained on the latest healthcare advancements is crucial. Understanding why patients choose to visit a private GP and continually striving to provide care that meets their expectations can set you apart. Ensuring you deliver excellent care and personalised attention at all stages of the patient journey is key to building trust and satisfaction.

Clinical Care

Private GP patients expect excellence in clinical care and in how this care is delivered. Communication and interpersonal skills are essential, as is showing empathy and compassion. Patients often choose private GPs for quicker appointment access and longer consultations, so ensure that you provide enough time for patients to fully express their health concerns and discuss holistic care options.

Patient Experience

Improving the patient journey right from the moment they seek a private consultation can be incredibly beneficial. Offer an intuitive digital experience with easy online booking, clear pricing, and a reliable phone response system. Use online platforms like Hero Health for seamless patient interaction, and maintain a user-friendly feedback mechanism.

Supporting Clinical Tools

Utilising efficient clinical tools enhances the care you offer. EMIS Web can be an effective electronic health record system for managing patient information securely and facilitating smooth communication with other healthcare providers. Moreover, knowledge of local healthcare networks can help you provide well-rounded advice.

Seeking Patient Feedback

Regularly collecting patient feedback can provide invaluable insights into potential improvements. Online survey tools like Typeform make it easy to gather patient opinions, helping you enhance your service and measure your performance against benchmarks such as the net promotor score.

"As a private GP, I want to be the best I can be for the benefit of my patients. I stay up to date with training and new clinical procedures and listen to any feedback from my patients to help me to improve." - Private GP

Continuously seeking to improve based on patient insights plays a significant role in establishing yourself as a sought-after private GP.