How should I set up my computing networks for my private GP service?

IT can be one of the biggest challenges for small business owners. Selecting the right outsourced IT provider will go a long way towards resolving any tech challenges you face. They can advise you on hardware (e.g., “Which computers should we get?”) and software (e.g., “Microsoft or Google?”), and ultimately will save you time and money compared to handling IT yourself.

Who should I use?

Your practice will be built on key hardware and software. Your IT provider can recommend the best hardware, likely an enterprise standard Microsoft desktop or laptop with an i5 processor and a decent level of RAM. With the private sector remaining only partially digitalised, you will need good printers and scanners, even if only to communicate with specialists.

Most software you’ll require will be cloud based, although you may need an onsite server depending on how you want to control access and document storage. With the NHS entirely on Microsoft and Microsoft Teams, you’ll likely want to be setup on Office365.

Do

Use an outsourced IT provider

Stick within the Microsoft suite of tools

Select a provider with healthcare experience

Invest in well-spec'd hardware

Don't

Enter long term contracts – at least not initially

From a network perspective, both EMISWeb and Systm1 require HSCN, the government’s data network. For this, we recommend CloudGateway – but you’ll still likely need your IT provider to set this up.

Where do I find a provider?

We recommend using Ridgeway IT. Ridgeway are predominantly based in the Home Counties and London, although have a national footprint. They understand the complexity of healthcare systems and have delivered a robust service for a number of private GP practices we’ve spoken to.

You can contact Ridgeway through the form below.

The Business Manager said:


"We’ve used Ridgeway IT for over 5 years. They’ve offered a high level of service, and spent time understanding the unique needs of GP practices. We’d definitely recommend them."

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